Privacy Policy

This Privacy Policy (“Policy”) explains how SWAP CONNECT TRANSPORT L.L.C, a company incorporated under the laws of the United Arab Emirates with its registered office in Dubai, UAE (“SWAP Connect”, “Company”, “we”, “us”, or “our”), collects, uses, processes, stores, and protects personal data obtained solely through this website (“Website”), in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (“PDPL”) and its applicable regulations.

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By accessing or using this Website, you acknowledge that you have read and understood this Policy.

1.1 This Policy applies exclusively to personal data collected through:

• Website contact forms

• Website enquiry submissions

• Website demo or partnership requests

• Direct email communications initiated via the Website

• Basic website analytics and cookies

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1.2 This Website is informational and corporate in nature. It does not process operational logistics data, shipment data, or execution-level platform data.

For the PDPL, the data controller is:

SWAP CONNECT TRANSPORT L.L.C
Suite #805, 8th Floor
M Square Building
Sheikh Khalifa Bin Zayed Street
Al Mankhool, Dubai, UAE
Email: info@swapconnects.com 

Through the Website, we may collect the following limited categories of personal data:

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3.1 Identification & Contact Information

• Full name

• Company name

• Job title or role

• Email address

• Phone number

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3.2 Enquiry & Communication Data

• Message content submitted through forms

• Business requirements or enquiry details

• Correspondence exchanged via email

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3.3 Technical & Usage Data

• IP address

• Browser type

• Device information

• Pages visited and access timestamps

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We do not intentionally collect sensitive personal data through the Website.

Personal data collected through the Website is processed strictly for the following purposes:

• Responding to enquiries and contact requests

• Scheduling demos or introductory discussions

• Business development and partnership evaluation

• Corporate communication

• Improving website content.

• Compliance with legal or regulatory obligations

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We do not use Website data for automated decision-making or profiling.

Personal data is processed on one or more of the following lawful bases under the PDPL:

• Consent – when you voluntarily submit information

• Legitimate Interest – responding to business enquiries and improving corporate communications

• Legal Obligation – where required by UAE law

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Where consent is required, it is obtained explicitly through user action.

6.1 Website-collected personal data may be shared only with:

• Internal authorised personnel

• IT or website hosting service providers

• Professional advisors (legal, compliance, audit)

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6.2 Personal data is not sold, rented, or traded to third parties.

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6.3 Disclosure to government or regulatory authorities may occur where legally required.

7.1 Website data may be hosted or processed outside the UAE where necessary for:

• Secure cloud hosting

• Website performance and security

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7.2 Where cross-border transfers occur, appropriate safeguards are implemented in accordance with PDPL requirements.

8.1 Website-collected personal data is retained only for as long as necessary to:

• Respond to enquiries

• Maintain business records

• Fulfil legal or regulatory obligations

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8.2 Data is securely deleted or anonymised once no longer required.

We implement reasonable and appropriate technical and organisational measures to protect Website data, including:

• Secure hosting infrastructure

• Access controls

• Monitoring against unauthorised access

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No internet transmission is completely secure; users submit information at their own discretion.

In accordance with the PDPL, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion where legally permissible

• Withdraw consent at any time

11.1 This Website may use cookies or similar technologies to:

• Ensure basic functionality

• Understand visitor behaviour

• Improve content and navigation

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11.2 You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

This Website is not appropriate for individuals under the age of 18.
We do not knowingly collect personal data from children.

The Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites.

For privacy-related requests or questions, please contact:

SWAP CONNECT TRANSPORT L.L.C
Suite #805, 8th Floor
M Square Building
Sheikh Khalifa Bin Zayed Street
Al Mankhool, Dubai, UAE
Email: info@swapconnects.com 

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Requests will be handled in accordance with PDPL requirements.

We reserve the right to update this Policy from time to time.
The latest version will always be published on this Website. Continued use constitutes acceptance.

The laws of the United Arab Emirates govern this Privacy Policy.
The courts of Dubai, UAE, shall have exclusive jurisdiction.